a11ystatement

Refund Policy

Last updated: 2026-10-19

Our orders are processed by Paddle.com, our Merchant of Record. Paddle handles refund requests.

14-day money-back guarantee

If a paid plan is not what you expected, request a refund within 14 days of the first charge and we will refund it in full, no questions asked.

After 14 days

Subscriptions can be cancelled at any time; the current period is not refunded unless required by law.

How to request

Use the link in your Paddle receipt, or contact us and we will forward it to Paddle support.

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